-3 = Interviewer error
1 = Yerevan
2 = Aragatsotn
3 = Ararat
4 = Armavi
5 = Gegharkunik
6 = Lori
7 = Kotayk
8 = Shirak
9 = Syunik
10 = Vayots Dzor
11 = Tavush

-3 = Interviewer error

M5.Urban/Rural Residence
-3 = Interviewer error
1 = Yerevan
2 = Other urban
3 = Rural

M6.3.Gender
1 = male
2 = female

M7. Interview Completed on the...
1 = First visit
2 = Second visit
3 = Third visit

Q1.How interested you are in matters of politics and government
-3 = Interviewer error
1 = Very interested
2 = Somewhat interested
3 = Not too interested
4 = Not at all interested
98 = (Don't know)
99 = Refuse

Q2.In general, how would you describe the current economic situation in Armenia?
1 = Very good
2 = Somewhat good
3 = Neither good nor bad
4 = Somewhat bad
5 = Very bad
98 = Don't know
99 = Refuse

Q3.How satisfied or dissatisfied you are with the overall situation in Armenia?
1 = Very satisfied
2 = Somewhat satisfied
3 = Somewhat dissatisfied
4 = Very dissatisfied
98 = (Don't know)
99 = Refuse

Q4.1.What are in your view the most serious problems that are facing Armenia as a country today?
1 = Unemployment
2 = Poverty
3 = Political Instability
4 = Poor healthcare system / health services
5 = Poor infrastructure
6 = Problems with education system
7 = Problems with pension system
8 = Inflation/ High prices
9 = Emigration
10 = General economic problems
11 = Conflict / dispute over Nagorno Karabakh
12 = Corruption
13 = Clashes between government and opposition
14 = Crime
15 = Relationship with neighboring countries (except Karabakc
16 = Low income/salaries
17 = other
18 = Rule of law deficit
19 = Bad governance
20 = Agricultural problems
21 = nakaran chunenalu xndirner

Q5.In your opinion, how serious of a problem is corruption in Armenia?
1 = Very serious
2 = Somewhat serious
3 = Not too serious
4 = Not at all serious
98 = DK
99 = Refuse

Q6.Do you agree with the statement that citizens of Armenia consider corruption as a fact of life??
1 = Yes, to a great extent
2 = Yes, to some extent
3 = No, to a very limited extent
4 = No, not at all
98 = DK
99 = Refuse

Q7.How would you compare the level of corruption in Armenia today with the level of corruption a year ago?
1 = Much higher than last year
2 = Somewhat higher than last year
3 = About the same as last year
4 = Somewhat lower than last year
5 = Much lower than last year
98 = DK
99 = Refuse

Q8.To what extent do you think corruption can be reduced in Armenia?
1 = Corruption cannot be reduced at all
2 = Corruption can be reduced to a certain degree
3 = Corruption can be substantially reduced
4 = Corruption can be completely eradicated
98 = DK
99 = Refuse

Q9.1. Please give me your opinion on whether you think The Office of the President is involved in corruption?
1 = Corrupt to a great extent
2 = Corrupt to some extent
3 = Corrupt to a very limited extent
4 = Not corrupt at all
98 = DK
99 = Refuse

Q10A.1) How common or rare is corruption in Healthcare (policlinics, hospitals, etc.) ?
1 = Very common
2 = Somewhat common
3 = Somewhat rare
4 = Not common or non existent
98 = DK
99 = Refuse

Q11.1. 1st most corrupt sector/service
1 = Healthcare
2 = Education
3 = State Registrar (registration of private companies, NGOs,
4 = Court Decisions Enforcement Office
5 = Military (army)
6 = Electoral system/processes
7 = Customs authorities
8 = Tax service
9 = Licenses/certificates/permits issuing
10 = Traffic police
11 = Police (excluding traffic police)
12 = Cadastre
13 = Notary services
14 = 1Social security (pensions, welfare, etc.)
15 = Communication (phone, internet providers, etc.)
16 = Utilities (water, gas, electricity, etc.)
17 = Municipal services (garbage collection, issuing permits,
18 = Urban development (land use permits, construction, etc.)
19 = Business sector
20 = Mass media (TV companies, radio, newspapers, etc.)
21 = Political parties
22 = NGOs
23 = Church
98 = Don't know
99 = Refuse

Q12. Still in the context of corruption in the public sector, do you think corruption is most severe among low-ranking public officials, mid-ranking public officials or high-ranking public officials?
1 = Corruption is most severe among high-ranking public offic
2 = Corruption is most severe among mid-ranking public offici
3 = Corruption is most severe among low-ranking public offici
4 = The level of corruption is the same across all ranks
98 = DK
99 = Refuse

Q13.1. In your opinion, how did the amount of demanding for bribes by public officials change over the past year?
1 = Increased significantly
2 = Increased somewhat
3 = Stayed the same as last year
4 = Decreased somewhat
5 = Decreased significantly
98 = DK
99 = Refuse

Q14.1.On which information sources do you base your assessment of the level of corruption in the country-1.Personal experience
98 = DK
99 = Refuse

Q15.A. H1 National Television
-4 = No
1 = Yes

Q15.B.1. H1 National Television
-4 = '
1 = Yesterday
2 = Last 7 days
3 = Last 4 weeks
4 = Less frequently

Q15C.Of all media sources you use, which one do you trust the most to provide accurate information?
1 = H1 National Television
2 = Yerkir Media
3 = 3. Shant TV
4 = 4. Armenia TV
5 = 5. H2
6 = 6. ALM TV
7 = 7. Kentron TV
8 = 8. RTR
9 = 9. ORT
10 = 10. Public Radio of Armenia
11 = Radio Liberty/Azatutiun Radiokayan
12 = 12. Radio Hay FM
13 = 13. Chorord Ishkhanutiun
14 = 14. Aravot
15 = 15. Azg
16 = 16. Hayots Ashkharh
17 = 17. Haykakan Zhamanak
18 = 18. Yerkir
19 = 19. Hayastani Hanrapetutiun
20 = Golos Armenii
21 = Iravunk
22 = Regional (local) TV
23 = Regional (local) Newspaper
24 = www.a1plus.am
25 = Other internet news site
26 = Other
27 = Other
28 = Other
97 = Do not trust any source

Q16.1. Please tell me if you think 'Giving cash to a police officer to avoid revoking your driving license' action represents corruption or if it does not represent corruption according to your understanding
1 = Yes
2 = No
98 = DK
99 = Refuse

Q17. To the best of your knowledge, which of the following is most often the case when someone ends up paying a bribe to a governmental employee?
1 = 1. A government employee indicates or asks for payment
2 = 2. The household offers a payment of its own accord
3 = 3. It is known beforehand how to pay and how much to pay, so
4 = Other
98 = DK
99 = Refuse

Q18. If someone has paid a bribe to governmental employee in order to obtain a service or to resolve a problem, how certain it is that the service is obtained or the problem resolved?
1 = Very certain
2 = Fairly certain
3 = Somewhat uncertain
4 = Extremely uncertain
98 = DK
99 = Refuse

Q19.1. In your opinion, which of the following are the 1st main motives behind corrupt practices?
1 = There is no other way to get things done
2 = To avoid punishment/sanctions
3 = To avoid higher official payments
4 = To speed up the processes/procedures
5 = To be treated (served) appropriately
6 = To get preferential treatment/privileges
7 = To have alternative source of income
8 = The practice of obligatory (illegal) "payments" to superv
9 = Other
98 = DK
99 = Refuse

Q20. How would you react if you were offered to take a bribe (money, gift, asked for an exchange of favor, etc.)?
0 = I would not take it
1 = I would take it
2 = Other
98 = DK
99 = Refuse

Q21. Why would you take it?
1 = Because everybody takes it
2 = Because I need money
3 = Because I like money
4 = Because I have to "share" it with my supervisor(s)
5 = Other
98 = DK
99 = Refuse

Q22. Why would you not take it?
1 = Because there is a high risk to be punished
2 = 2. Because it is unacceptable for me
3 = 3. Because I will try to resolve the issue through legal mea
4 = 4. To reduce/eliminate corruption
5 = Other
98 = DK
99 = Refuse

Q23. How would you react if you were asked to give a bribe (money, gift, asked for an exchange of favor, etc.)?
0 = I would not give it
1 = I would give it
2 = Other
98 = DK
99 = Refuse

Q24. Why would you give it?
1 = Because everyone gives
2 = Because there's no other way I can obtain the service
3 = I would be able to negotiate a lower price
4 = To speed up the process
5 = To be sure I get what I need
6 = Other
98 = DK
99 = Refuse

Q25.Why would you not give it?
1 = Because there is a high risk to be punished
2 = Because it is unacceptable for me
3 = Because I will try to resolve the issue through legal mea
4 = Because I have no money/means
5 = Other
98 = DK
99 = Refuse

Q26.1. Contacted service in last 12 months -State-guaranteed free birth assistance
1 = Yes
2 = No
98 = Don't know
99 = Refuse

Q27.1. Contacted service in last 12 months -State-guaranteed free birth assistance
0 = No
1 = Yes
98 = DK
99 = Refuse

Q28.1. Contacted service in last 12 months -State-guaranteed free birth assistance
98 = Don't know
99 = Refuse

Q30. You said that you or a member of your household has had to pay a bribe for healthcare services, please, delineate the type of facility where it was made, was it at a …
1 = Primary healthcare facility (policlinic, ambulatory and h
2 = Secondary or tertiary care facilities (clinics, hospitals
98 = DK
99 = Refuse

Q31.1. Please, specify the type of service the payment was made for, was it for...
1 = Medical consultation
2 = Laboratory and diagnostic services
3 = Receipt of free of charge drugs, if recipient is eligible
4 = Treatment
98 = DK
99 = Refuse

Q33.1. How often did the following happen - The officials directly demand cash gift or favor?
1 = All cases
2 = Most cases
3 = Rare cases
4 = No cases at all
5 = (Has not dealt with public officials)
98 = DK
99 = Refuse

Q34. In your opinion, what can you personally do to reduce corruption in Armenia? Please, list concrete actions you can personally undertake to help combat corruption
1 = Abstain from paying bribes for public services
2 = 2. Refuse to make favors to officials or to their relatives
3 = 3. Report corrupt behavior of public officials to NGO antico
4 = 4. Report corrupt officials behavior to competent authoritie
5 = 5. File a lawsuit against the corrupt official
6 = 6. Participate in awareness campaigns against corruption
7 = 7. Participate and supporting an anticorruption educational
8 = 8. There is nothing I can do
9 = Other
98 = DK
99 = Refuse

Q35. Do you know what institutions to contact in order to report a corrupt act by a public official?
0 = No
1 = Yes
98 = Dk
99 = Refuse

Q36. What institution(s) would you contact to report a corrupt act by an official?
1 = Mayor Office
2 = Community authorities
3 = Police
4 = Public Prosecution Office
5 = Special Investigation Bureau
6 = Regional Authorities (marzpetaran)
7 = Courts
8 = Anti-Corruption Strategy Monitoring Commission
9 = Office of the Prime minister
10 = Office of the President of the RA
11 = Chamber of Control
12 = Human Rights Defender
13 = International organizations
14 = Your MP
15 = Local self-governance bodies
16 = Independent NGO anticorruption centers
17 = Would not contact any institution
18 = Other
19 = Hotline
20 = National security committee
98 = DK
99 = Refuse

Q39. To which organization was the report or complaint forwarded?
1 = Mayor Office
2 = Community authorities
3 = Police
4 = Public Prosecution Office
5 = Special Investigation Bureau
6 = Regional Authorities (marzpetaran)
7 = Courts
8 = Anti-Corruption Strategy Monitoring Commission
9 = Office of the Prime minister
10 = Office of the President of the RA
11 = Chamber of Control
12 = Human Rights Defender
13 = International organizations
14 = Your MP
15 = Local self-governance bodies
16 = Independent NGO anticorruption centers
17 = Other
98 = DK
99 = Refuse

Q40. How easy or hard was the process of corruption reporting?
1 = Very easy
2 = Somewhat easy
3 = Somewhat hard
4 = Very hard
9 = Refuse
98 = DK

Q41. Do you agree or disagree that as a reporter of corruption, you felt protected from potential harassment?
1 = Strongly agree
2 = Somewhat agree
3 = Somewhat disagree
4 = Strongly disagree
98 = DK
99 = Refuse

Q42. How would you rate your level of satisfaction with the feedback you received as a result of your corruption report?
1 = Very satisfied
2 = Somewhat satisfied
3 = Somewhat dissatisfied
4 = Very dissatisfied
98 = DK
99 = Refuse

Q45. Do you know of any Non-Governmental Organizations (NGOs) that are active in the domain of fighting corruption Armenia?
0 = No
1 = Yes
2 = (Don't know what an NGO is)
98 = DK
99 = Refuse

Q46.1. Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
1 = IFES
2 = TI
3 = FOICA
4 = YEREVAN PRESS CLUB
5 = AYLA
6 = Other
7 = Don't remember the name
8 = Aquiles
9 = Helsinki association
10 = AAC
11 = Hotline
98 = DK
99 = Refuse

Q46.6. Other
1 = IFES
2 = TI
3 = FOICA
4 = YEREVAN PRESS CLUB
5 = AYLA
6 = Other
98 = DK
99 = Refuse

Q48B. Why? (would approach an NGO)
1 = Hope/expectation of assistance
2 = To protect my rights
3 = To reduce/eliminate corruption
4 = Other
98 = DK
99 = Refuse

Q48C. Why? (would not approach an NGO)
1 = I don't think they can help (it's pointless)
2 = I don't trust them
3 = other
4 = It's not acceptable for me/a matter of honor
5 = Don't know such organizations
6 = I will solve the problem myself
98 = DK
99 = Refuse

Q49.1. Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
1 = Information about citizens' rights in the area of corrupt
2 = Information about citizens' obligations in the area of co
3 = Information about anticorruption legislation
4 = Information about institutions you may complain about off
5 = Free legal advice to formulate your corruption complaint
6 = Free legal support in collecting information and evidence
7 = Free legal support in development and submission of corru
8 = Free representation in court
9 = Anticorruption awareness activities
10 = Anticorruption education activities
11 = Other
12 = None of above mentioned
98 = DK
99 = Refuse

Q50A.1. Are you aware of the following public agencies? - Anti-Corruption Strategy Monitoring Commission
0 = No
1 = Yes

Q50B.1. How effective has this agency been in fighting corruption?-Anti-Corruption Strategy Monitoring Commission
1 = Very effective
2 = Somewhat effective
3 = Somewhat ineffective
4 = Completely ineffective
98 = DK
99 = Refuse

Q51B.1. Can you please name these organizations?
1 = OSCE
2 = ABA-ROLI CENTERS
3 = THE MAAC AACS
4 = Helsinki Association
5 = Other
6 = Don't remember the name
98 = DK
99 = Refuse

Q56. How effective or ineffective is the Government's fight against corruption in Armenia?
1 = Very effective
2 = Somewhat effective
3 = Somewhat ineffective
4 = Very ineffective
98 = Dk
99 = Refuse

Q62.1. Please tell me if you have taken part in these activities in the last 12 months.-Discussed developments on the national scene with acquaintances
97 = N/A
98 = DK
99 = Refuse

D1. Gender
1 = Male
2 = Female

D4. What is the highest level of education you received?
1 = Primary education (either complete or incomplete) [1-4th gra
2 = Incomplete secondary education [5-9th grades
3 = Completed secondary education [10/11th grades]
4 = . Secondary technical education.
5 = Incomplete higher education [1-3th grades].
6 = Completed higher education [BA/MA].
7 = . Post-graduate degree [PhD/aspirantura]
99 = Refused

D5. What is your current marital status?
1 = Single, never married
2 = Married
3 = Divorced
4 = Widower
5 = Cohabitating
98 = DK
99 = Refused

D7. What is your current employment situation?
1 = Employed full time
2 = Employed part-time at one job
3 = Employed part-time at more than one job
4 = Unemployed, looking for work
5 = Unemployed, not looking for work
6 = Retired
7 = Student
8 = Housewife
9 = Other
98 = DK
99 = Refused

D8. What is your occupation, that is, what work you are doing now, even if that is not what you are professionally qualified for?
1 = I have my own business/Self-employed without employees
2 = I have my own business/ Self-employed with employees
3 = Small family business/ household production
4 = Employed by big or middle private company/organization
5 = Employed by state company/organization
6 = Employed by international/foreign company/organization
7 = Employed by local or foreign non-governmental organization
8 = Other
98 = DK
99 = Refused

D9. How would you describe the financial situation of your household?
1 = Up to 18.000 AMD
2 = 18.001 - 36.000 AMD
3 = 36.001 - 90.000 AMD
4 = 90.001 - 144.000 AMD
5 = 144.001 - 288.000 AMD
6 = 288.001 - 432.000 AMD
7 = 432.001 AMD and more
98 = DK
99 = Refused

D10. Please tell me the answer which best reflects the current financial situation of your family/household
1 = We do not have enough money even for food
2 = We have enough money for food, but buying clothes is difficu
3 = We have money for food and clothes; we can save some, but we
4 = We can afford some expensive things, like a car, but not an
5 = We can afford anything we want including an apartment or a c
98 = DK
99 = Refused

D11. What is your nationality?
1 = Armenian
2 = Other
98 = DK
99 = Refused

D12.1. Please tell me, which of these levels best describes your ability in the following: Russian
1 = No basic knowledge
2 = Beginner
3 = Intermediate
4 = Advanced
98 = DK
99 = Reused

W2. How often did the respondent ask for clarification on the questions?
1 = Never
2 = Just for a few questions (less than20%),
3 = For some questions, but not that many (approximately between
4 = For a substantial number of questions, but less than half th
5 = Throughout most of the interview, or through the entire inte

W3. How often did you feel the respondent was reluctant to answer the questions?
1 = Never
2 = Just for a few questions (less than ten)
3 = For some questions, but not that many (approximately between
4 = For a substantial number of questions, but less than half th
5 = Throughout most of the interview, or through the entire inte

W4. Did the respondent appear to you:
1 = Completely honest
2 = Mostly honest
3 = Mostly dishonest

D15. Method of back-check
1 = Direct control during the interview process
2 = Supervisor visit
3 = Supervisor or CRRC by phone
4 = Is not subject to control

0 = Not Selected
1 = Selected

age group
1 = 18-20
2 = 21-24
3 = 25-30
4 = 30-50
5 = 50 above