Questionnaire Number
Marz
Settlement type
Age
Gender
Do you know the head of your community?
How many Local council members of your community do you know?
In your opinion, are there any Local council members that do not deserve their position?
Why do you think so?
Other. Why do you think so?
To what extent is the Local council member independent from the head of the community?
In your opinion who can suspend the mandate of an Local council member? Nobody
In your opinion who can suspend the mandate of an Local council member? Residents
In your opinion who can suspend the mandate of an Local council member? Head of the community
In your opinion who can suspend the mandate of an Local council member? Local council member
In your opinion who can suspend the mandate of an Local council member? Regional Governor (Marzpet)
In your opinion who can suspend the mandate of an Local council member? National Assembly
In your opinion who can suspend the mandate of an Local council member? President of the Country
In your opinion who can suspend the mandate of an Local council member? Other
Other/ text
Does the head of your community have adjacent advisory bodies?
Would you like to join any of them?
Please, mention which one?
Do you know the amount of budget of your community for 2015?
Please mention the approximate amount (Mln AMD)
In your opinion, are the financial means disposed by LSGBs sufficient for efficient provision of services?
Do you know where the LSGBs of your community direct the revenue generated from local taxes, property rates, fees, fines and licenses to?
Please mention (1)
Please mention (2)
Are you aware of the decentralization of the (local) governance?
In your opinion, what is the impact of the decentralization process on your community?
Are you aware of the community consolidation process?
In your opinion, what impact will the process have on your community?
Are you aware of any law or directive regulating civic participation in LSGB?
Are you familiar with the decisions passed at your LSGB?
Have you ever heard of an announcement by your LSGBs inviting the public to monitor the regulations accepted by them?
Have you ever inspected the regulations passed by your LSG?
Do you know any assessment tool that the government uses to rate the performance of LSGs?
Do you know how local taxes, property rates, fees, fines and licenses are determined by the LSG?
Do you know whether your community has debts or not?
How do you get to know about it? LSG bodies
How do you get to know about it? Public meetings
How do you get to know about it? Local Radio
How do you get to know about it? People around
How do you get to know about it? Local TV
How do you get to know about it? Local newsapper
How do you get to know about it? Internet
How do you get to know about it? Other
Other, text
What are the reforms and how are they implemented
What is the possible impact of the reforms on the citizens?
Detailed information about the reforms
The opinions of different political parties on the reforms.
The opinions of citizens and target groups on the reforms
Are you interested in the process of the following reforms? Power decentralization
Are you aware of them? Power decentralization
How effective are these reforms? Power decentralization
Are you interested in the process of reforms of the following issues? Anti-Corruption Policy
Are you aware of them? Anti-Corruption Policy
How effective are these reforms? Anti-Corruption Policy
Are you interested in the process of reforms of the following issues? Social reforms
Are you aware of them? Social reforms
How effective are these reforms? Social reforms
Are you interested in the process of reforms of the following issues? Integrated social services
Are you aware of them? Integrated social services
How effective are these reforms? Integrated social services
Are you interested in the process of reforms of the following issues? Child Protection System Reforms
Are you aware of them? Child Protection System Reforms
How effective are these reforms? Child Protection System Reforms
Are you interested in the process of reforms of the following issues? Pension System Reforms
Are you aware of them? Pension System Reforms
How effective are these reforms? Pension System Reforms
How often do you use the following sources? Local Radio
How often do you use the following sources? National Radio
How often do you use the following sources? Local TV
How often do you use the following sources? National TV
How often do you use the following sources? Russian tv channels
How often do you use the following sources? International TV channels
How often do you use the following sources? Armenian newspapers
How often do you use the following sources? Russian newspapers
How often do you use the following sources? Other internet resources, social networks
How often do you use the following sources? Other Russian internet resources
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? Local Radio
How satisfied are you with the information on reforms from these sources? Local radio
How satisfied are you with the ethics of the journalists representing these sources? Local radio
How much do you trust each source of information? Local radio
To what extent independent is each source of information is independent from the government, political party or business control? Local radio
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? National Radio
How satisfied are you with the information on reforms from these sources? National radio
How satisfied are you with the ethics of the journalists representing these sources? National radio
How much do you trust each source of information? National radio
To what extent independent is each source of information is independent from the government, political party or business control? National radio
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? Local TV
How satisfied are you with the information on reforms from these sources? Local TV
How satisfied are you with the ethics of the journalists representing these sources? Local TV
How much do you trust each source of information? Local TV
To what extent independent is each source of information is independent from the government, political party or business control? Local TV
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? National TV
How satisfied are you with the information on reforms from these sources? National TV
How satisfied are you with the ethics of the journalists representing these sources? National TV
How much do you trust each source of information? National TV
To what extent independent is each source of information is independent from the government, political party or business control? National TV
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? Local newspapers
How satisfied are you with the information on reforms from these sources? Local newspapers
How satisfied are you with the ethics of the journalists representing these sources? Local newspapers
How much do you trust each source of information? Local newspapers
To what extent independent is each source of information is independent from the government, political party or business control? Local newspapers
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? National newspapers
How satisfied are you with the information on reforms from these sources? National newspapers
How satisfied are you with the ethics of the journalists representing these sources? National newspapers
How much do you trust each source of information? National newspapers
To what extent independent is each source of information is independent from the government, political party or business control? National newspapers
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? Community website and notice board
How satisfied are you with the information on reforms from these sources? Community website and notice board
How satisfied are you with the ethics of the journalists representing these sources? Community website and notice board
How much do you trust each source of information? Community website and notice board
To what extent independent is each source of information is independent from the government, political party or business control? Community website and notice board
How often do you get information on LSGBs, social services, anti-corruption reforms from the following sources? Internet resources, social networks
How satisfied are you with the information on reforms from these sources? Internet resources, social networks
How satisfied are you with the ethics of the journalists representing these sources? Internet resources, social networks
How much do you trust each source of information? Internet resources, social networks
To what extent independent is each source of information is independent from the government, political party or business control? Internet resources, social networks
In your opinion which media covers the information on reforms the best?
Do you use social network sites or platforms?
Which social network sites do you often use? Odnoklassniki
Do you use them to share political or social news? Odnoklassniki
Which social network sites do you often use? Facebook
Do you use them to share political or social news? Facebook
Which social network sites do you often use? Linkedin
Do you use them to share political or social news? Linkdin
Which social network sites do you often use? Twitter
Do you use them to share political or social news? Twitter
Which social network sites do you often use? I run a blog
Do you use them to share political or social news? I run a blog
Which social network sites do you often use? Other
Do you use them to share political or social news? Other
Other (Do you use social networking sites or platforms)
In your opinion, do people in our country have the right to publicly express their opinion?
How to react to any wrong, misleading or unethical information by Armenian media?
Other (How to react to any wrong, misleading or unethical information by Armenian media? )
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? (Central government)
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Regional government
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? National Assembly Members
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? President of the country
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Head of the community
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Informal leaders
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Partisan groups
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Local NGOs
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? International organizations
How much influence do the following organizations/individuals/ groups have on decisions of Local council about the issues of your community? Private companies
In the past 6 months, did you contact any of the following persons for a personal or a community problem? The head of your community
Did you go alone or with a group? The head of your community
How easy or difficult is it to raise your concerns in front of them? The head of your community
How fast do they respond? The head of your community
In the past 6 months, did you contact any of the following persons for a personal or a community problem? The member of your Local council
Did you go alone or with a group? The member of your Local council
How easy or difficult is it to raise your concerns in front of them? The member of your Local council
How fast do they respond? The member of your Local council
In the past 6 months, did you contact any of the following persons for a personal or a community problem? Other local government official
Did you go alone or with a group? Other local government official
How easy or difficult was it to raise your concerns in front of them? Other local government official
How fast do they respond? Other local government official
In the past 6 months, did you contact any of the following persons for a personal or a community problem? Your Member of the Parliament
Did you go alone or with a group? Your Member of the Parliament
How easy or difficult was it to raise your concerns in front of them? Your Member of the Parliament
How fast do they respond? Your Member of the Parliament
In the past 6 months, did you contact any of the following persons for a personal or a community problem? An official of any of any government agencies
Did you go alone or with a group? An official of any of the government agencies
How easy or difficult was it to raise your concerns in front of them? An official of any of the government agency
How fast do they respond? An official of any of the government agencies
In the past 6 months, did you contact any of the following persons for a personal or a community problem? An official of any political party
Did you go alone or with a group? An official of any political party
How easy or difficult was it to raise your concerns in front of them? An official of any political party
How fast do they respond? An official of any political party
In the past 6 months, did you contact any of the following persons for a personal or a community problem? An NGO representative
Did you go alone or with a group? An NGO representative
How easy or difficult was it to raise your concerns in front of them? An NGO representative
How fast do they respond? An NGO representative
In the past 6 months, did you contact any of the following persons for a personal or a community problem? Business representative
Did you go alone or with a group? Business representative
How easy or difficult was it to raise your concerns in front of them? Business representative
How fast do they respond? Business representative
Could you please indicate whether you are a member or not, and if YES, under what terms? A political party or its local branch
Could you please indicate whether you are a member or not, and if YES, under what terms? An NGO, a community-based organization or association member
Could you please indicate whether you are a member or not, and if YES, under what terms? Political activists’ group member
Could you please indicate whether you are a member or not, and if YES, under what terms? Religious group
Other voluntary association
In the past 6 months did you participate in the following activities? Meetings of Local council
How often? Meetings of Local council
Were they effective? Meetings of Local council
In the past 6 months did you participate in the following activities? Local Community budget hearings/discussions
How often? Local Community budget hearings/discussions
Were they effective? Local Community budget hearings/discussions
In the past 6 months did you participate in the following activities? Discussions of local community policies and plans
How often? Discussions of local community policies and plans
Were they effective? Discussions of local community policies and plans
In the past 6 months did you participate in the following activities? Meetings organized by NGO-s to discuss problems
How often? Meetings organized by NGO-s to discuss problems
Were they effective? Meetings organized by NGO-s to discuss problems
In the past 6 months did you participate in the following activities? Protest march or demontsration
How often? Protest march or demontsration
Were they effective? Protest march or demontsration
In the past 6 months did you participate in the following activities? Media (newspaper, radio, TV) interview/ program about local problems
How often? Media (newspaper, radio, TV) interview/ program about local problems
Were they effective? Media (newspaper, radio, TV) interview/ program about local problems
In your opinion how important is that citizen Always obeys the rules
In your opinion how important is that citizen Supports the government for all issues
In your opinion how important is that citizen Votes in elections
In your opinion how important is that citizen Follows traditions
In your opinion how important is that citizen Volunteers
In your opinion how important is that citizen Supports more vulnerable people
In your opinion how important is that citizen Critisizes the government
Are you aware of any course on civic education?
Have you ever participated in such courses?
Did you vote in the last elections to elect the following people? The Head of the Community
Why didn’t you vote? The Head of the Community
Other/text, The Head of the Community
In your opinion, were those elections of transparent? The Head of the Community
Would you participate in those elections if they were held next Sunday? The Head of the Community
Did you vote in the last elections to elect the following persons? Local council
Why didn’t you vote? Local council
Other/text Local council
In your opinion, were those elections of transparent? Local council
Would you participate in those elections if they were held next Sunday? Local council
Did you vote in the last elections to elect the following persons? National Assembly deputy
Why didn’t you vote? National Assembly deputy
Other/text National Assembly deputy
In your opinion, were those elections of transparent? National Assembly deputy
Would you participate in those elections if they were held next Sunday? National Assembly deputy
Did you vote in the last elections to elect the following persons? Country president
Why didn’t you vote? Country president
Other/text Country president
In your opinion, were those elections transparent? Country president
Would you participate in those elections if they were held next Sunday? Country president
In your opinion should these groups fully participate in LSG? Youth
Do they participate fully? Youth
Are there opportunities and mechanisms ensuring their full participation? Youth
To what extent are NGOs representing their interests? Youth
In your opinion should these groups fully participate in LSG? Women
Do they participate fully? Women
Are there opportunities and mechanisms ensuring their full participation? Women
To what extent are NGOs representing their interests? Women
In your opinion should these groups fully participate in LSG? People with disabilities
Do they participate fully? People with disabilities
Are there opportunities and mechanisms ensuring their full participation? People with disabilities
To what extent are NGOs representing their interests? People with disabilities
In your opinion should these groups fully participate in LSG? Poor, socially vulnerable people
Do they participate fully? Poor, socially vulnerable people
Are there opportunities and mechanisms ensuring their full participation? Poor, socially vulnerable people
To what extent are NGOs representing their interests? Poor, socially vulnerable people
In your opinion should these groups fully participate in LSG? Refugees
Do they participate fully? Refugees
Are there opportunities and mechanisms ensuring their full participation? Refugees
To what extent are NGOs representing their interests? Refugees
Are there problems in your community related to the protection of the environment, as well as of inhabited and uninhabited areas?
Are the local self-government bodies taking any steps in that direction?
Have you ever participated in the monitoring of the community-level service provision?
In your opinion, are there enough opportunities in your community to take part in the local self-governance?
In your opinion, is the participation of your community members in the local self-governance efficient?
In the past 6 months, how often did the head of your community meet with his/her electorate to: Discuss and agree the development plan of the community.
In your opinion, how often should he/she meet with the electorate: Discuss and agree the development plan of the community.
In the past 6 months, how often did the head of your community meet with his/her electorate to: Let the public know about the decisions of the LSGBs
In your opinion, how often should he/she meet with the electorate: Let the public know about the decisions of the LSGBs
In the past 6 months, how often did the head of your community meet with his/her electorate to: Discuss the local problems and the necessary steps to solve these problems.
In your opinion, how often should he/she meet with the electorate: Discuss the local problems and the necessary steps to solve these problems.
How much do you trust the following individuals? Head of the Community
How much do you trust the following individuals? The member of the Local council
How much do you trust the following individuals? Your Member of the Parliament
How much do you trust the following individuals? The president of the Country
How much do you trust the following individuals? Other state officials
How much do you trust the following individuals? Politicians
How much do you trust the following individuals? Non-formal leaders
How much do you trust the following individuals? NGO representatives
How much do you trust the following individuals? Social service providers
In your view, how often do they listen to and take into account people’s opinions? Head of the Community
In your view, how often do they listen to and take into account people’s opinions? The Member of Local council
In your view, how often do they listen to and take into account people’s opinions? Your Member of the Parliament
In your view, how often do they listen to and take into account people’s opinions? The president of the Country
In your view, how often do they listen to and take into account people’s opinions? Other state officials
In your view, how often do they listen to and take into account people’s opinions? Politicians
In your view, how often do they listen to and take into account people’s opinions? Non-formal leaders ("local criminals")
In your view, how often do they listen to and take into account people’s opinions? NGO representatives
In your view, how often do they listen to and take into account people’s opinions? Social service providers
How important is that they take into account people’s opinions? Head of the Community
How important is that they take into account people’s opinions? The member of Local council
How important is that they take into account people’s opinions? Your Member of the Parliament
How important is that they take into account people’s opinions? The Presidents of the Country
How important is that they take into account people’s opinions? Other State Officials
How important is that they take into account people’s opinions? Politicians
How important is that they take into account people’s opinions? Non-formal leaders ("local criminals")
How important is that they take into account people’s opinions? NGO representatives
How important is that they take into account people’s opinions? Social service providers
To what extent do the LSGBs of your community cooperate with the following: Citizens, active civic groups
To what extent do the LSGBs of your community cooperate with the following: Political parties acting in the community
To what extent do the LSGBs of your community cooperate with the following: NGOs
To what extent do the LSGBs of your community cooperate with the following: Informal leaders, “local criminals”
To what extent do the LSGBs of your community cooperate with the following: Regional government (Marzpetaran)
To what extent do the LSGBs of your community cooperate with the following: Central government
To what extent do the LSGBs of your community cooperate with the following: Media
To what extent do the LSGBs of your community cooperate with the following: International organizations
To what extent do the LSGBs of your community cooperate with the following: Social service providers
Are you aware of the law on accountability of LSGBs?
Overall, how would you rate the level of accountability of your LSGBs?
In your opinion, did it increase or decrease compared to the last year?
How would you rate the level of accountability of NGOs?
Did it increase or decrease compared to the last year?
How well or badly do you think your LSGBs implement the following procedures? Informing the community residents about the activities of the LSGBs
How well or badly do you think your LSGBs implement the following procedures? Providing community residents with information about community budget
How well or badly do you think your LSGBs implement the following procedures? Involving residents in local authority decision-making
How well or badly do you think your LSGBs implement the following procedures? Management of complaints on local state officials.
How well or badly do you think your LSGBs implement the following procedures? Targeted and fair spending of community revenue.
How well or badly do you think your LSGBs implement the following procedures? Consultation with community residents about utilization, rent and sales of public resources (such as land, forests, buildings, roads, parks, monuments, etc).
How well or badly do you think your LSGBs implement the following procedures? Ensuring transparency in procurement, e.g. conducting tenders
How well or badly do you think your LSGBs implement the following procedures? Providing social services
Overall how would you assess the transparency of your LSGBs?
In your opinion, has the transparency of the activities of LSGBs increased or decreased as compared to the previous year?
Overall how would you assess the transparency of NGOs ?
In your opinion, has the transparency of the activities of NGOs increased or decreased compared to the previous year?
In your opinion how well or badly your LSGBs implement these activities? Keeping the community clean
In your opinion how well or badly your LSGBs implement these activities? Managing the domains of education, culture and sport
In your opinion how well or badly your LSGBs implement these activities? Maintaining local roads and bridges
In your opinion how well or badly your LSGBs implement these activities? Managing health institutions
In your opinion how well or badly your LSGBs implement these activities? Monitoring the shopping center activity regulations
In your opinion how well or badly your LSGBs implement these activities? Monitoring the sanitation compliance standards at local food stalls.
In your opinion how well or badly your LSGBs implement these activities? Solving local disputes
In your opinion how well or badly your LSGBs implement these activities? Protecting water resources and forests
In your opinion how well or badly your LSGBs implement these activities? Maintaining law and order
In your opinion how well or badly your LSGBs implement these activities? Setting rates of local taxes, fines, duties and fees
In your opinion, in the past 6 months, how often, did the members of your community have to offer a gift (cash or goods) to a state official to receive public services? Head of the community and his staff
In your opinion, in the past 6 months, how often, did the members of your community have to offer a gift (cash or goods) to a state official to receive public services? Member of Local council
In your opinion, in the past 6 months, how often, did the members of your community have to offer a gift (cash or goods) to a state official to receive public services? Marzpet and his staff
In your opinion, in the past 6 months, how often, did the members of your community have to offer a gift (cash or goods) to a state official to receive public services? Other officials
In your opinion, in the past 6 months, how often, did the members of your community have to offer a gift (cash or goods) to a state official to receive public services? Social service providers
To what extent can the following factors help the citizens to solve their problems via LSGBs? Persistence
To what extent can the following factors help the citizens to solve their problems via LSGBs? Patience
To what extent can the following factors help the citizens to solve their problems via LSGBs? Connections
To what extent can the following factors help the citizens to solve their problems via LSGBs? Bribe
To what extent can the following factors help the citizens to solve their problems via LSGBs? Social status/position
To what extent can the following factors help the citizens to solve their problems via LSGBs? Luck
To what extent can the following factors help the citizens to solve their problems via LSGBs? Appearance
To what extent can the following factors help the citizens to solve their problems via LSGBs? Professional abilities
To what extent can the following factors help the citizens to solve their problems via LSGBs? Age
To what extent can the following factors help the citizens to solve their problems via LSGBs? Other
Other
Do your LSGBs have a public relations (PR) to deal with the complaints and the concerns of the public regarding the unethical behavior of the state officials?
Did you appeal to a public relations (PR) committee?
Do your LSGBs have a complaints committee (CC) to deal with the complaints and the concerns of the public regarding the unethical behavior of the state officials?
Did you appeal to a complaints committee (CC)?
Do your LSGBs have an ethics committee (EC) to deal with the complaints and the concerns of the public regarding the unethical behavior of the state officials?
Did you appeal to an ethics committee (EC)?
Have you ever made a formal complaint on the bad conduct of the following officials? Head of the community and his staff
Have you ever made a formal complaint on the bad conduct of the following officials? Member of Local council
Have you ever made a formal complaint on the bad conduct of the following officials? Regional administration
Have you ever made a formal complaint on the bad conduct of the following officials? Staff of other public institutions (hospitals, clinics, schools, departments of ministries, etc.)
Have you ever made a formal complaint on the bad conduct of the following officials? Social service providers
How fast did your complaints receive a response? Head of the community and his staff
How fast did your complaints receive a response? Member of Local council
How fast did your complaints receive a response? Regional administration
How fast did your complaints receive a response? Staff of other public institutions (hospitals, clinics, schools, departments of ministries, etc.)
How fast did your complaints receive a response? Social service providers
How satisfied are you with the response? Head of the community and his staff
How satisfied are you with the response? Member of Local council
How satisfied are you with the response? Regional administration
How satisfied are you with the response? Staff of other public institutions (hospitals, clinics, schools, departments of ministries, etc.)
How satisfied are you with the response? Social service providers
Overall, how satisfied are you with the work of LSGBs?
How would you assess the professional qualities of the community staff?
In your opinion, are the residents of the neighboring communities more actively involved in local self-governance?
Are you aware of any cooperation between (among) your and other community(communities)
In what sector does your community cooperate with the other community(communities)? Political
In which sector does your community cooperate with the other community(communities)? Social
In which sector does your community cooperate with the other community(communities)? Economic
In which sector does your community cooperate with the other community(communities)? Other
Other/text
Are you aware of any development program implemented by international organizations at your community?
How would you describe the changes triggered by these programs?
What is the highest level of education you have accomplished?
Which of the following best describes your family’s economic situation?
Do you have (or previously had) a disability?
Please specify the category of disability
Does any of your family members have disability?
Category of disability
Sampled communities type