News

Communications Officer
Title: Communications Officer
Employer: Caucasus Research Resource Center–Armenia Foundation
Location: Yerevan, Armenia
Reports to: CEO

Term: Full time, with three months of probation period

Start date: ASAP

Deadline: March 12, 2021

 

POSITION SUMMARY

CRRC-Armenia is looking for a candidate for the position of Communications Officer. The incumbent will plan, create, and develop content for CRRC-Armenia accounts in social media handles, website, newsletters, blogs, and other channels. He/ she will have an eye for design and help to develop fresh visual assets (videos, photos, etc.) that demonstrate CRRC-Armenia’s purpose, vision, values, and behaviors. He/ she will provide access to information and resources for CRRC clients; perform PR functions, including developing of resource-related and promotional outreach materials (electronic and printed), presenting the Organization in various events, handling of the website, mailing lists, e-mail management systems, as well as manage library programs and services. The Communications Officer will be involved in the fund-raising process, as well as in other relevant activities. His/ her creativity and out-of-this world writing and editing skills as well as enthusiasm for coming up with new ideas and inventive ways to promote CRRC-Armenia will have a significant impact both internally and externally, and help people pay attention and understand what makes CRRC-Armenia tick.
QUALIFICATION REQUIREMENTS
 Knowledge
  • Higher Education in Public Relations, Sociology, Journalism or Information Technology,
  • Excellent knowledge of Armenian, English and Russian; Writing and Speaking,
  • Excellent knowledge of Adobe Illustrator, Photoshop and online design tools, as well as MS Office, Graphic Design programs/ image/video design and manipulation software, some knowledge of HTML and online communication skills is a must,
  • Database management, as well as e-learning systems knowledge,
  • Some knowledge of library systems and processes.
Skills
  • Diplomacy, representation, negotiation and leveraging skills,
  • Skills in creative teamwork,
  • Good organizational skills including accuracy, consistency, attention to detail, tenacity and responsibility;
  • Initiative,
  • Prior PR, writing, and content creation experience, as well as experience with various technologies and best practices,
  • Photography skills are desirable.
  • Abilities/behavioral competencies:
  • Participatory approach and ability to work under pressure and multi-tasking;
  • Ability to achieve results within deadlines;
  • Ability to work as a team, collaborate with staff and support others, and independently;
  • Excellent written and oral communication skills.
All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, veteran status, or any other category protected by law. By fostering a diverse business environment, CRRC-Armenia welcomes opportunities to learn from each other, our customers, and business partners.
The 7th Annual CRRC Conference

Taking Stock of Change: South Caucasus After Turbulent Year

 Agenda(download)

Concept note:

The South Caucasus experienced a tumultuous 2020. The global COVID-19 pandemic and renewed hostilities in Nagorno-Karabakh have reshaped the region. As the South Caucasus countries struggle to cope with the consequences of the pandemic, questions arise whether institutional responses to challenges are sufficient, and the limits on various freedoms that were introduced to curb the spread of the virus are being manipulated for politics.
The 2020 Nagorno-Karabakh War has fundamentally altered the political geographies of the South Caucasus. As the West and international organizations were largely absent during the conflict, the traditional regional powers, Russia and Turkey, emerged as powerbrokers. While the war is often discussed through the lens of greater geopolitical realignments, researchers need to address what it means
to individuals and communities who are often omitted from such analyses.
The two-day virtual conference that will be held on June 25-26, 2021, seeks to answer these questions. Four thematic panels will unpack questions posed in this year’s conference theme. The Seventh Annual CRRC Conference will feature three keynote addresses, from Professor Jennifer McCoy (Distinguished Professor of Political Science at Georgia State University), Dr. Laurence Broers (Conciliation Resources),
and Dr. Gevorg Yeghikyan (ISTI-CNR, Pisa, Italy). Due to the COVID-19 pandemic, all scheduled events will take place virtually. Panel presentations, roundtables, and keynote speeches will be broadcasted via CRRCs’ Facebook and Youtube pages. Audience members will be able to pose questions to presenters via feedback forms. Those who wish to participate in discussions must RSVP via this form. Detailed information about the conference program and an abstract book are included in the attached document.

About CRRC

The Caucasus Research Resource Centers (CRRC) is a network of research and research support centers in the capital cities of Armenia, Azerbaijan, and Georgia. Established in 2003, CRRC’s goal is to strengthen social science research and public policy analysis in the South Caucasus. Over the past seventeen years, CRRC offices have become a nexus of activity for the social science community in the South Caucasus by providing open access to data, scholarly literature, and professional training for social science researchers. For more information about CRRC and the upcoming conference, please visit the respective country websites at crrc.am crrc.az and crrc.ge.

About Caucasus Barometer

The Caucasus Barometer is a bi-annual nationwide household survey conducted by CRRC offices in the South Caucasus. Since 2004, CRRC has interviewed around 45,000 residents of Armenia, Azerbaijan, and Georgia on socio-economic issues, values, beliefs, and political attitudes. Since 2015, Caucasus Barometer has been administered in Armenia and Georgia. To find more about the survey and access the dataset,please visit caucasusbarometer.org

2021 Survey Conducted Among Taxpayer Organizations And Individual Entrepreneurs

This research was conducted within the framework of the Supporting Tax Administration and Policy Leadership (STAPL) project[1]. One of the objectives of the project is to increase the quality and efficiency of services provided to taxpayers by the RA State Revenue Committee by taking into account the perceptions and attitudes of taxpayers as well as their stances on tax compliance. To that end, periodical surveys are conducted, with the most recent one carried out in May 2020 with a random sample of 610 taxpayers representing small and medium-sized enterprises. When discussing the results of the survey, it is necessary to consider developments, challenges and opportunities in the field.

In recent years, the tax authority has faced several challenges that have led to the development of a new strategy for tax administration and the operation of the State Revenue Committee. These new challenges have arisen due to various factors such as amendments to the budget legislation, the Tax Code coming into force, the transfer of the responsibility of providing official tax and customs-related clarifications from the SRC to the RA Ministry of Finance as of July 1 2018, and the necessity to implement unified customs and indirect tax policies and administration after joining the Eurasian Economic Union. Additionally, Armenia has signed several international agreements including an agreement with the OECD regarding automatic data exchange and other tax administration issues. According to the World Bank’s Doing Business project, many legislative changes related to tax administration in Armenia have been discussed and implemented in recent years. These legislative changes also include further strengthening the corporate governance system with a particular focus on the role of the institute of independent members of the Board of Directors, and the mandatory formation of an internal audit committee. The Horizontal Monitoring System came into force in 2019 to serve as a new basis for the relationship between the tax authority and taxpayers. From 2020, the legislation on transfer price regulations came into force, which requires a new level of targeted administration. The tax authority must also increase the efficiency of tax administration in part by implementing e-government tools for taxpayers such as mobile applications.  A recently published report by the World Bank points out that “In Armenia, through the implementation of an effective Tax Administration Reform Program, 96 percent of tax services and documents are processed and filed electronically, significantly reducing the time for tax payments from 581 hours to 268 hours. As a result, the Tax Administration Agency increased tax collection from 16 percent to over 20 percent of GDP.”[2]

This research aimed to gauge the impact of the changes listed above on the perceptions and attitudes of small and medium-sized enterprises toward the composition, structure, and quality of tax administration services in Armenia.

The research focused solely on tax administration issues throughout all stages of the tax administration and collection process including:

  • Taxpayer services with a special focus on electronic services using modern technology;
  • Tax collection, enforcement measures, and tax control functions;
  • Appeal processes for tax disputes;
  • Tax management relations and tax paying strategies in organizations;
  • Gender issues have also been revisited, including observations from the perspective of tax issues and administration.

The survey took into account the turnover volume of the micro, small and medium-sized businesses participating in the survey, the years of operation, the types of taxes paid and inclusion in special or general tax regimes, the possible impact of the shareholder structure, the use of external consulting services, and other factors to ensure statistical validity and representation.

The availability and accessibility of such multidimensional data enables other similar analyses by researchers, state authorities, the professional community, and other interested parties.

 

Note 1 on figures, tables and data

All of the charts and tables reflect all answers in percentages of the total, unless noted otherwise. In cases where respondents could choose more than one answer, the percentages do not add up to a 100—it is driven by the specificity of the analysis and is not a mathematical mistake. Numbers presented in the analysis may differ slightly from the numbers in the charts and tables, resulting from rounding up the numbers. In some cases, smaller numbers are excluded to avoid clutter in the presentation of the data.

Note 2 on the presentation of the figures, tables and data

The narrative contains references to charts and tables. Additionally, readers can have access to other materials, such as cross tabulations and comparative charts, which have been analyzed and used in the report; however, these tabulations and charts are only partially included in the narrative or annexes to avoid clutter. These additional materials are available at the CRRC–Armenia office or on the CRRC-Armenia website.

CRRC-Armenia conducted similar surveys in 2013, 2016 and 2018. This report provides some comparisons with 2018 data. However, these few comparisons must be approached with caution, as the latest survey methodology, sample, and data collection methods are somewhat different from the previous one. Particularly, in accordance with the terms of reference, the 2020 survey mostly targeted individual entrepreneurs, small and medium-sized businesses, and women as respondents.  The data collection was conducted through an online survey, which most probably explains a more frequent selection of “Don’t know” and “Refuse to answer” options.

In the case of the cross tabulations, it should be noted that only valid answers have been taken into consideration (don’t know and refuse to answer answers are excluded).

 

 

SURVEY METHODOLOGY AND SAMPLE

The aim of the nationwide survey among taxpayer organizations and individual entrepreneurs conducted in May 2020 was to reveal the perceptions of business taxpayers on tax administration.

  1. The main characteristics of the survey among taxpayer organizations and individual entrepreneurs
  • Target population of the survey – taxpaying organizations and individual entrepreneurs;
  • Geographical coverage – all provinces of the Republic of Armenia and Yerevan;
  • Sampling frame or main population – the list of taxpaying organizations and individual entrepreneurs provided by the State Revenue Committee of the Republic of Armenia;
  • Targeted sample size – 600 interviews[3], of which 200 are female entrepreneurs;
  • Margin of error – +/- 3,8 percent;
  • Data collection tools – tablet-based and online standardized questionnaire with phone interview guide for interviewers;
  • Method of data collection – online and/or phone interviews[4]with the following steps:
    • Delivery of e-mails to the available electronic addresses of the selected taxpayer organizations and individual entrepreneurs;
    • Follow-up calls with the selected taxpayer organizations and individual entrepreneurs;
    • Conducting phone interviews in cases when the completion of the survey online was impossible.

Special note. The survey was planned to be conducted through face-to-face interviews, but as a result of the state of emergency declared in Armenia due to the spread of COVID-19, it was moved to an online platform.

  1. Sampling Methodology

Below are the main sampling principles of the survey with taxpaying organizations and individual entrepreneurs:

  • Stratification by the volume of 2018 annual turnover (up to 100 million AMD – micro, 100 to 500 million AMD – small, and 501 to 1500 million AMD-medium[5]) and taxpayer type (organizations and individual entrepreneurs);
  • Sampling of organizations in each stratum according to the proportion of the number of organizations in the strata of the main population;
  • Main sampling – random selection of around 4800 organizations;
  • Reserve sampling composed of 1700 female entrepreneurs (individual entrepreneurs and founders of organizations);
  • Selection of the respondents – decision makers on the operation of the organization and particularly on the key issues connected with taxes, for example the director, chief accountant, etc.

[1] Supporting Tax Administration and Policy Leadership project implemented in partnership with the Government of Armenia is supported by the World Bank and funded by the UK Good Governance Fund.

[2] Arizti, Pedro; Boyce, Daniel J.; Manuilova, Natalia; Sabatino, Carlos; Senderowitsch, Roby; Vila, Ermal. 2020. Building Effective, Accountable, and Inclusive Institutions in Europe and Central Asia: Lessons from the Region. World Bank, Washington, DC. © World Bank. https://openknowledge.worldbank.org/handle/10986/34031 License: CC BY 3.0 IGO, p.14

[3] 610 were surveyed.

[4] 490 questionnaires completed online and 120 questionnaires over the phone.

[5] The classification is based on the criteria established by the Law of the Republic of Armenia “On the state support of small and medium entrepreneurship”, article 2 (December 5, 2000 No. ZR-121).

OUTPUTS

Database
Report

 

 

Terms of Reference for Internal Audit

Eurasia Partnership Foundation (EPF) and Caucasus Research Resource Center – Armenia Foundation (CRRC-Armenia) solicit the services of an Internal Auditor to carry out an independent appraisal of each of EPF’s and CRRC-Armenia’s internal controls and their compliance with Policies and Procedures that govern each of the two entities. The Internal Auditor should also act as a confidential hotline (e-mail) administrator for employees and the public regarding claims of possible fraud and conflict of interest at EPF and CRRC-Armenia. When warranted, the Internal Auditor will inspect claims of fraud or conflict of interest in any of the two entities.

About the Organizations

EPF is a non-governmental organization registered in Armenia. EPF’s mission is to empower people to effect change for social justice and economic prosperity through hands-on programs, helping them to improve their communities and their own lives. For more information about EPF, please visit www.epfarmenia.am.

CRRC-Armenia is a regionally focused and nationally based independent, non-partisan research center. CRRC-Armenia’s vision is to be recognized nationally and internationally as a leading force in the social science research and to influence policymaking agenda in the country by setting the highest international standards and building a vibrant community of outstanding social scientists. For more information about CRRC-Armenia, please visit www.crrc.am.

Purpose and Scope of Work

The Internal Auditor helps the two entities to accomplish their goals by appraising the extent to which EPF and CRRC-Armenia use a systematic, transparent and disciplined approach while operating their Policies and Procedures and securing internal controls.

The Internal Auditor should, once a year, plan and carry out an internal audit of EPF and an internal audit of CRRC-Armenia; this will involve the preparation of two internal audit plans and the elaboration of two internal audit reports. The internal audit reports shall consist of findings, observations, test data and recommendations concerning internal controls and compliance with Policies and Procedures, which should not be restricted to merely financial controls. To check compliance of EPF and CRRC-Armenia to their Policies and Procedures, the Internal Auditor should at least initiate extensive interviews/discussions with the relevant staff and beneficiaries, review human resources files, as well as samples of current year grant awards and samples of donor reports to check the adherence to donors’ rules and regulations. The Internal Auditor should submit the internal audit reports to the Chair of the Audit and Finance Committee and to the Executive Committee of the Board of Trustees of each of the two entities.

In addition to the above, for each of EPF and CRRC-Armenia, the Internal Auditor should (a) establish a confidential hotline for employees and contractors, as well as for beneficiaries including grantees and grant applicants, hired trainers/experts/researchers, participants of public events, such as trainings, seminars, conferences; (b) submit a report of any communication (including anonymous communication) to the hotline e-mail within 4 (four) working days to the relevant CEO (if the communication does not implicate the CEO) or, otherwise, to the respective Chair of the Audit and Finance Committee and to the Executive Committees of the Boards of Trustees ; (c) inspect claims of fraud and conflict of interest when instructed by the CEO and/or Boards of Trustees; and (d) document the results of any investigation carried out, and submit a report to the CEO, the Executive Committee of the Board of Trustees, and/or to both.

Qualification Criteria

  • At least 5 years of relevant professional experience in internal audit and/or education in accounting and/or financial audit or other relevant fields.
  • At least 5 years of relevant professional experience in project management/administration or project implementation or organizational leadership in the non-profit sector, including NGOs, foundations and/or education in relevant field(s).
  • Perfect professional knowledge of Armenian and English, including knowledge of the financial terminology in both languages
  • Familiarity with the Armenian legislation particularly on non-profits, labor rights, human rights
  • Desired: familiarity with major donors’ rules and regulations (at least, EU and USAID)
  • Familiarity with EPF’s and CRRC-Armenia’s working culture and Policies and Procedures would be an asset.

Eligibility

  • Individual consultants, as well as representatives of relevant organizations can apply

Note: in case the individual is a representative of an organization, the rules of confidentiality will apply to the entire organization

  • The Internal Auditor shall assure independence from EPF’s and CRRC-Armenia’s external financial audits.

Type of Contract

 The Internal Auditor will have a fixed price contract. The contract will be for a period of one year, renewable for another year based on the successful execution of the initial contract.

Compensation

Compensation will be offered based on the qualification of and reasonable compensation requested by the applicant.

How to Apply

 Interested candidates should submit their CV and organizational profile (if representing an organization) together with an introductory letter to jobopportunity@epfound.am with a subject line Internal Auditor. The letter should (a) describe their relevant prior experience; (b) elaborate on their vision for conducting the internal audit and maintaining the hot-line email for employees and the public; (c) present the audit tools/methods they are planning to utilize to cover the appraisal of internal controls and the adherence to Policies and Procedures. The proposal should also indicate the expected compensation. Only the shortlisted applicants will be contacted for an interview.

Any questions regarding the application procedure can be addressed to Mara Ayvazyan via mayvazyan@epfound.am or by phone +37491210346.

Deadline for application is September 4, 2020.

 

The 6th Annual CRRC Conference

Coming together and growing apart: A decade of transformation in the South Caucasus

 

Date: June 26-27
Agenda and Abstract Book (Download)

 

Concept note:

The last decade has seen broad political, economic and social changes across the South Caucasus. In the last ten years, events including Armenia’s 2018 ‘Velvet Revolution’, the 2016 ‘Four-Day War’ in Nagorno-Karabakh, the region’s first ballot box-driven change in government in the 2012 Georgian parliamentary elections, the devaluation of the national currency in Azerbaijan, and volatility in relations between the European Union and Russia have reshaped the region. Such events have raised questions as to whether the three nations of the South Caucasus are growing increasingly apart, and if so, whether these changes reflect genuine divergence among societies or if they are simply an outcome of the interests of national elites?

The two-day virtual conference that will be held on June 26-27, 2020, seeks to answer these questions. Five thematic panels and two roundtable sessions will unpack questions posed in this year’s conference theme. The Sixth CRRC Methods Conference will feature two keynote speeches, from Professor John O’Loughlin (University of Colorado Boulder) and Professor Julie A. George (The Graduate Center, City University of New York). Furthermore, CRRC offices will celebrate the release of another wave of the Caucasus Barometer survey.

The CRRC offices are committed to promoting innovative research methods and creating a platform for social science professionals to exchange ideas. The COVID-19 pandemic has fundamentally altered how research organizations conduct fieldwork operations. Therefore, this year’s methodological roundtables will discuss the challenges and potential solutions to problems researchers face in the South Caucasus and broader Eurasian region.

Due to the COVID-19 pandemic, all scheduled events will take place virtually. Panel presentations, roundtables, and keynote speeches will be broadcasted via CRRCs’ Facebook and Youtube pages. Audience members will be able to pose questions to presenters via feedback forms. Those who wish to participate in discussions must RSVP via this form. Detailed information about the conference program and an abstract book are included in the attached document.

 

About CRRC

The Caucasus Research Resource Centers (CRRC) is a network of research and research support centers in the capital cities of Armenia, Azerbaijan and Georgia. Established in 2003, CRRC’s goal is to strengthen social science research and public policy analysis in the South Caucasus. Over the past seventeen years, CRRC offices have become a nexus of activity for the social science community in the South Caucasus by providing open access to data, scholarly literature, and professional training for social science researchers. For more information about CRRC and the upcoming conference, please visit the respective country websites at crrc.am crrc.az and crrc.ge.

About Caucasus Barometer

The Caucasus Barometer is a bi-annual nationwide household survey conducted by CRRC offices in the South Caucasus. Since 2004, CRRC has interviewed around 45,000 residents of Armenia, Azerbaijan, and Georgia on socio-economic issues, values, beliefs, and political attitudes. Since 2015, Caucasus Barometer has been administered in Armenia and Georgia only. To find more about the survey and access the dataset, please visit caucasusbarometer.org.

Remembering Roy Southworth. With heartfelt condolences from CRRC-Armenia team

From the Executive Committee of the Eurasia Partnership Foundations, the Europe Foundation and the Caucasus Research Resource Centers

Roy Southworth, our dear friend and colleague, died on July 23rd in California from cancer. In his final days, Roy was surrounded by his wife Cathy, his three children, their spouses and all of his grandchildren. Roy’s death is a devastating blow and we miss him terribly. As soon as we have information from the family about a memorial service for Roy we will forward it.
About a dozen years ago Roy volunteered to be the founding chair of the Eurasia Partnership Foundation. The organization emerged from Eurasia Foundation’s work in the South Caucasus and is dedicated to enhancing the prosperity of the citizens of those nations and deepening mutually beneficial connections within the region and beyond. To this task Roy committed his extraordinary professional capabilities and networks from his day job at the time — as World Bank Country Director for Georgia. Together with a superbly talented staff and dedicated trustees, Roy set the institution on a course that exceeded our greatest expectations. But most important, Roy’s enduring commitment to the people of the region, coupled with his irrepressible energy, humor and kindness, ensured the success of the initiative – now numbering five institutions including the Caucasus Research Resource Centers of Armenia and Georgia.
At our board meeting this spring, the trustees and staff of our family of institutions in the South Caucasus adopted a
resolution expressing our appreciation and affection for Roy. It gives a measure of comfort to know that we were able to tell Roy how much he meant to all of us while he was still in a position to hear it.
Sincerely,
Mary Sheehan, Chair
Andrew Coxshall, Vice Chair and Treasurer
Horton Beebe-Center, President Emeritus, Eurasia Foundation